For Courses That Make a Difference: Remember Your CBAs

I’ve been designing courses for a number of years now. When I think about the training that has been the most effective, it involved helping the client to “remember their CBAs.”

I could have gone with “ABCs,” but then the process would be backwards. Let’s avoid that.

So, what are the CBAs?

First, helping clients see beyond the “Cognitive-only course.” Second, creating courses that influence or change learners’ “Behaviors.” And finally, designing courses that give learners the opportunity to…